All Artworks are digitally printed in Berlin, where Melancholie (mit Monstern) is currently based.
Products are printed on Hahnemühle paper with high-quality inkjet printers, that grant warm tone, a smooth surface. (http://www.hahnemuehle.com/en/hahnemuehle.html).
Every ArtPrint is signed and numbered and matched with a Certificate of Authenticity.
The certificate provide you with detailed information about edition size, paper and print technique.
SHIPPING AND PAYMENT
We ship worldwide via DHL within 5-7 working days from your order. A tracking number is provided to you via email as the parcel is shipped.
EU Countries: the delivery is free of charge and takes usually 5-7 working days.
NON-EU Countries: the delivery is free of charge and takes usually 7-15 working days.
The parcel may be subject to customs duties or taxes and charges upon entry into the destination country. Please note that these charges are not included in our shipping fees.
We apologize but unfortunately we will not be able to provide you with details about this issue. We ask you to contact the appropriate authorities in your country for further information.
We currently accept payment via PayPal.
RETURN OF DAMAGED PRINTS
Your order is packed to assure that arrives in perfect condition.
In the unfortunate case your order is damaged, please send us a picture with your request at firstname.lastname@example.org and we will manage your case as soon as possible.
If you would like to have more information about our products, please do not hesitate to contact us at email@example.com .